Ben is the General Manager of A&I Coatings and a driving force behind the company’s continued growth and innovation. Passionate about building strong teams and delivering market-leading coating solutions, Ben focuses on creating a culture of performance, accountability, and long-term partnership. Under his leadership, A&I continues to strengthen its position in the industry through technical excellence, customer focus, and a commitment to developing products that set new benchmarks in durability and quality.

With over 15 years of experience, Roger has had the privilege of contributing to A&I Coatings’ growth and ongoing success. His role focuses on managing budgets, streamlining procurement processes, and ensuring every financial decision supports efficiency, sustainability, and value for both the company and its customers. He enjoys combining strategic thinking with a proactive approach to deliver the best outcomes across day-to-day operations and longer-term business initiatives.

Beyond the numbers, he takes pride in collaborating with the team, finding practical solutions, and supporting continuous improvement across the business. Every day presents new challenges, and he is passionate about helping A&I Coatings achieve its goals while maintaining a culture of teamwork and innovation.

Growing with A&I Coatings has been incredibly rewarding for him, and he is proud to be part of a company that values family, innovation, collaboration, and excellence.

As Finance Manager, Gemma plays a key role in supporting the business across financial operations, reporting, and day-to-day problem solving. She began with the company in Customer Service and Administration, quickly immersing herself in finance-related responsibilities and assisting with stock control — a natural progression that led to her promotion into the Finance Manager role.

With several years of experience in Finance and additional time spent in Sales across a range of industries, Gemma brings a well-rounded and practical approach to her work. Known for being a reliable “go-to” person, she’s always willing to roll up her sleeves and help wherever needed — whether that’s in the office or out in the factory with her pink safety boots.

As the Purchasing Manager at A&I Coatings, Sanjay is responsible for sourcing, negotiating, and procuring raw materials, packaging, and operational supplies essential for the company’s operations. He consistently ensures cost efficiency, maintains high standards of material quality, and supports uninterrupted production through effective supplier management and strategic inventory coordination.

Qualification: He holds a master’s degree in commerce from Flinders University, Melbourne, Australia.

Experience: With 16 years of management-level experience across diverse organizations, he brings extensive expertise in procurement, supply chain management, and operational leadership.

Ernie ensures the consistent quality, performance, and reliability of A&I Coatings’ products across every stage of manufacture. Working closely with the sales, production, technical, and R&D teams, he oversees testing, inspections, batch release, and compliance with industry standards. He also drives continuous improvement initiatives, maintains supplier quality, and supports customers with specifications, test results, and guidance on application performance. Committed to consistency, accountability, and clear communication, Ernie helps ensure every coating performs reliably on site, every time.

Stephen joined A&I Coatings as a Research Chemist in 2019 and has faced many challenges and celebrated numerous successes during his time with the company. He has gained extensive experience formulating a wide range of coatings and solving issues related to adhesion, chemical resistance, and rheology.

He works alongside a highly experienced and dedicated team at A&I, all of whom come together to meet project deadlines and deliver solutions for customers. A highlight of his time at A&I has been the development of Vitrethane 650, an isocyanate-free polyurethane, which is now being supplied to customers across Australia.

Bing joined A&I in November 2025 as a member of the Research and Development team, contributing to the generation of innovative solutions that address market needs while enhancing productivity and efficiency. On a day-to-day basis, he trials new ideas and helps maintain the existing portfolio, ensuring the company stays ahead in a competitive landscape.

Challenges and complex problems fuel his creativity and innovation, allowing him to bring new ideas to life while collaborating closely with the Sales and Operations teams to accelerate implementation. His speed, confidence, and deep knowledge make him an invaluable asset to the company, consistently driving progress and results.

Joseph Rafallo, known to everyone as Raffy, is A&I’s dedicated Colour Matching & Tinting Specialist. With exceptional attention to detail and a strong understanding of colour formulation, he ensures precise and consistent tinting across a wide range of industrial coating products.

Raffy is one of the company’s most hardworking and reliable team members. He works efficiently and quietly, maintaining focus and accuracy while managing high tinting volumes and tight deadlines. His ability to match complex colours with consistency plays a critical role in meeting production schedules and customer expectations.

Always willing to lend a hand, Raffy supports both the production and sales teams whenever needed. His positive attitude, calm approach, and strong work ethic make him highly respected and well-liked across the organisation. When he is away, the impact is immediately felt, as his expertise and productivity are essential to keeping up with tinting demand.

Bill is driven by the challenge of turning complex, technical opportunities into long-term partnerships that deliver real value. With experience across a wide range of projects, he thrives in work that combines strategy, product expertise, and client trust, excelling at securing enduring business relationships and guiding complex deals.

A core part of his role is developing a strong, capable sales team and nurturing client relationships that stand the test of time. Understanding that clients place their brand reputation in A&I’s hands, Bill approaches this responsibility with care, delivering consistency, clarity, and confidence in every interaction.

His approach is grounded in focus, structure, and methodical execution—simple principles that maintain momentum and ensure strong outcomes. One key message he shares with the team is: bring your best, stay true to yourself, and you’ll go far.

Antony is one of A&I’s dedicated team members and serves as our National Business Development Manager for Floor Coatings. He works closely with customers across the country, helping them select the most suitable flooring systems, products, and application methods for their projects. If you’re looking for expert advice on flooring solutions or product selection, Tony is the person to speak with. He is also proactive in creating opportunities to promote our brand, regularly engaging with new leads and customer contacts with a high level of enthusiasm and initiative.

Outside of work, Antony enjoys sharing his passion for Italian culture and cuisine, and he’s always happy to offer tips on brewing the perfect Italian coffee. He also enjoys rugby and tinkering with engines and motors in his spare time, along with a keen interest in ancient history and genealogical research. The enthusiasm and positive energy he brings to the team each day are truly invaluable.

Graeme joined our team in September 2025 and is based in Melbourne, servicing Victoria, South Australia and Western Australia. Originating from a contractor background over a twenty-year period specialising in resin flooring, waterproofing and concrete remediations, he has managed firstly a family company and evolved into the management of other contracting companies with similar areas of specialist application. A proactive Business Development Manager with a strong focus on the protective coatings industry, he is responsible for developing national opportunities, supporting specification projects, and building relationships with contractors, asset owners, and consultants to deliver reliable and innovative coating solutions. Passionate about everything he undertakes, Graeme is a fair, approachable, and highly respected member of the team. He is greatly valued for his practical mindset and dedication to ensuring projects are delivered correctly, efficiently, and in the most cost-effective way.

With over 17 years at A&I, Mark has had the privilege of growing alongside the business and building strong relationships with customers. Over the years, he has developed extensive product knowledge across the entire range, enabling him to provide fast, accurate, and tailored support to every client.

His role focuses on communication, problem-solving, and ensuring a smooth experience—from handling enquiries and orders to helping customers find the right solutions for their specific needs. What he enjoys most is connecting with people, understanding their challenges, and making sure they receive the best possible service every time.

He is proud to be part of a team that values commitment, innovation, and customer care, and he looks forward to continuing to contribute to customers’ success.

Lucy joined A&I in February 2024 as part of the sales and marketing team, helping to bring the brand to life and connect with clients in meaningful ways. From managing social media and crafting EDMs to refreshing the website, she focuses on making the online presence engaging, easy to navigate, and attention-grabbing from the very first click.

She loves a good challenge and enjoys letting her creativity come into play, whether it’s developing new approaches, collaborating with the sales team, or working with clients to create something that not only truly stands out but also provides real benefits to customers. For her, it’s all about finding ways to make the brand shine while delivering value to everyone she works with.

Russel started with A&I Coatings during the COVID period, installing hand sanitiser systems at a time when adaptability and teamwork were more important than ever due to the downturn in employment.

After the sad passing of Giri, the long-serving Operations Manager, he stepped into the role of Operations Manager. He now oversees production scheduling, quality control, process improvement, stock and inventory management, maintenance, and critical decision-making across the business.

He is passionate about driving efficiency and ensuring every product that leaves the site reflects the high standards A&I Coatings is known for.

Growing with A&I Coatings has been incredibly rewarding for Russel, and he is proud to be part of a company that values family, innovation, collaboration, and excellence.

Joey oversees all production operations within Unit 1, specializing in solvent-based coatings. He is responsible for planning, coordinating, and supervising manufacturing activities to ensure products are produced safely, efficiently, and in line with strict quality standards.

He manages production schedules, raw material usage, batch control, and team performance while maintaining compliance with environmental, health, and safety regulations specific to solvent-based manufacturing. Joey works closely with quality control, maintenance, and supply chain teams to ensure consistent product performance, on-time delivery, and continuous process improvement.

With strong technical knowledge of solvent systems and coating formulations, he ensures operational excellence while driving productivity, cost control, and workplace safety across the unit.

Michael is a results-driven operations professional with over 30 years of experience in the coatings industry. Throughout his career, he has built a strong reputation for delivering consistent, high-quality outcomes in fast-paced and technically demanding environments. His expertise spans team leadership, production oversight, process optimisation, and strategic execution.

With a hands-on and solutions-focused approach, Michael works closely with cross-functional teams to improve efficiency, streamline workflows, and strengthen operational performance across the business. He is deeply committed to continuous improvement and takes pride in implementing systems and processes that enhance productivity, quality, and reliability.

Passionate about operational excellence, Michael plays a key role in driving sustainable growth while ensuring A&I Coatings maintains the high standards our customers expect and trust.

As the second-in-charge in the Water Base Department, Ray plays a key leadership role in supporting daily operations and ensuring the department runs smoothly and efficiently. He works closely with the team to oversee production flow, coordinate performance, and maintain strong communication across the department to keep schedules on track.

Ray is hands-on in his approach, actively involved in day-to-day tasks while upholding strict quality control standards. He is committed to driving the consistent production of high-quality water-based products, ensuring safety protocols are followed, and meeting productivity targets. His reliability, attention to detail, and leadership support contribute significantly to the department’s overall performance and success.

Darren plays a key role at A&I Coatings, bringing enthusiasm, dedication, and focus to his work every day. He ensures drums, tins, and packaging materials are prepared, stored, and handled with precision, while keeping the workspace clean, organised, and efficient.

Beyond his daily tasks, Darren supports and trains colleagues, helping to create a more productive and streamlined environment. His proactive approach and pride in his work have made a real impact on the team.

Darren has stepped into the role of Packaging Supervisor at the beginning of 2026, reflecting the trust and value he brings to A&I Coatings. His contribution to the business and team does not go unnoticed.

Grant has been a valued member of the A&I Coatings team for several years, serving as Dispatch Manager and playing a key role in the smooth operation of the business. In this position, he oversees the dispatch and receipt of consignments, manages packing and shipping processes, coordinates truck loading and unloading, and ensures that every order leaves the site accurately, safely, and on time.

His attention to detail and strong organisational skills help maintain efficiency across the warehouse and logistics functions. Grant works closely with production, sales, and transport providers to ensure deadlines are met and customers receive their products without delay.

Known for his reliability and hands-on approach, he takes pride in keeping operations running seamlessly behind the scenes. Grant’s commitment, consistency, and team-focused mindset contribute significantly to the high service standards and operational excellence A&I Coatings is recognised for.

Ryan joined us in 2025 when we opened our new facility in Sydney and has quickly become an invaluable member of the team, effectively managing the entire operation at Wetherill Park Warehouse. He oversees all aspects of the warehouse, including opening and closing, customer service, processing sales orders, handling inter-company stock transfers, picking and packing orders, organizing freight, managing tinting operations, monitoring stock levels and coordinating reorders, unloading containers, and addressing any tasks that arise. His dedication, efficiency, and hands-on approach make him a critical asset to the team, ensuring the warehouse runs smoothly and effectively.

In her role as a Customer Service Officer and Receptionist, Laura prides herself on delivering outstanding customer service by combining strong communication, organisation, and a genuine eagerness to help. Throughout her career, she has developed the ability to remain calm under pressure, actively listen to customer needs, and complete tasks quickly and efficiently. Her background has strengthened her time management, attention to detail, and ability to build rapport with a wide range of people, ensuring every interaction feels both personal and professional.

What she loves most about her role is being the first point of contact—the friendly face or voice that sets the tone for a customer’s experience—and knowing she can make their day easier through efficiency and genuine care. Her vision is to create an experience where every customer feels valued, heard, and supported, leaving with confidence in the service they’ve received and trust in the company she represents.